Software Updater continuously using 33% CPU

krthiekrthie Posts: 1
in Business Security

hi

since about 2 days, fssua is continuously running and using a lot of CPU time. I'm using fully updated Windows 8.1 on a Surface Pro 3. any ideas?

 

here's my version info.

F-Secure Client Security Premium 11.60 build 284

F-Secure Anti-Virus 9.51 build 131
F-Secure Automatic Update Agent 8.36 build 148
F-Secure User Interface 9.34 build 11984
F-Secure Management Agent 8.60 build 345
F-Secure ORSP Client 1.0.25 build 2275
F-Secure Network connections 6.40131
F-Secure Email Scanner 6.00 build 535
F-Secure DeepGuard 5.0 build 411
F-Secure Online Help 1.98 build 1120
F-Secure Customization CS/1.30.01
F-Secure Web Traffic Scanner 3.00 build 422
F-Secure Browsing Protection 2.00 build 1013
F-Secure Internet Shield 6.40
F-Secure Device Control 1.00 build 17505
F-Secure Software Updater 2.00 build 1384

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Comments

  • VadVad Posts: 1,075 F-Secure Employee

    Hello krthie,

     

    Please, contact support. We'll need more details about your affected machine(s) for investigation.

     

    Best regards,

    Vad

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  • etomcatetomcat Posts: 1,319 Superuser

    Hello,

     

    You may wish to use F-Secure Client Security 12.00 (and Policy Manager 12.00) which are the latest versions.

     

    Best Regards: Tamas Feher, 2F 2000 Kft., Hungary.

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