My phone says subscription has run out but it hasnt won't let me use key to reinstall

in F-Secure KEY
On my mobile says run out but when I log in it says I got until Dec 2015 won't let me put any of my 5 generated keys I to reinstall it on my phone even tried uninstalling app and reinstalling it.
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Hello Carob,
Could you tell us which F-Secure product you are trying to reinstall?
What is the error you get when you try to enter your valid subscription key?