I've just registered with My F-Secure, but in "My Status" section, I cannot see my purchased products (F-Secure AV for Mac and Mobile Security). What can I do? Thank you in advance for your kind attention
Did you purchase those products from our webshop?
Because, only purchases done from our webshop (using your account) will be visible in "My F-Secure".
Dear Stephan, thank you for answering me.
Yes, I purchased my products on F-Secure's on-line e-shop (Asknet).
This were the items:
- Antivirus for Mac ... order number: 206198423 (01-11-2011)
- Mobile Security... order number: 206436681 (10-01-2012)
Is that information of any help? I hope so.