F-secure key - no longer working

Pottsy
Pottsy Posts: 4
in F-Secure KEY

F-secure key - no longer working on ipad or iphone, crashes once password entered.?

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  • Pottsy
    Pottsy Posts: 4
    Any help with this, or do I just uninstall and get another app ?
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  • dukavi
    dukavi Posts: 115 F-Secure Employee

    Can you please specify iOS version you are using, also a number of passwords (this information you may find out from desktop application, on "System information page")

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  • Pottsy
    Pottsy Posts: 4
    I am using iOS 8.4 on iPad and iPhone. I have windows 10 installed on my pc. There are 39 passwords stored.
    I have version 3.3.101 installed on the PC
    If I sync the pc with either the iPhone or iPad and then enter the password f secure key crashes ,
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  • dukavi
    dukavi Posts: 115 F-Secure Employee
    When exactly crash happens? When you are trying to sync with desktop application or after that, when you are trying to add new password? Or when you put the master password?
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  • Pottsy
    Pottsy Posts: 4
    Once I sync with the PC. The app states that I am synced but no passwords appear. If I then log out and try to log in again the app just closes down.
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