Policy Manager's package upload limitation may cause status updates issues

Jouni
Jouni Posts: 135 F-Secure Product Expert

Products affected: Policy Manager for Windows 12.x and Policy Manager for Linux 11.30 and newer.

Problem: Package upload limitation may cause status updates issues.

Visible effects: By default, Policy Manager limits the size of data packages uploaded by its clients to 1MB. In some cases, status updates sent by clients may exceed 1MB in size and this causes the status to not be updated on Policy Manager.

Workaround/solution: Add/set -DmaxUploadedPackageSize=10485760 (10MB) to the additional_java_args. Specific instructions can be found here: https://community.f-secure.com/t5/Business/Policy-Manager-advanced/ta-p/11869

ETA: Unknown, as this can be fixed by increasing the maxUploadedPackageSize value.

Internal reference: CTS-96309, PCONBS-40