Bought my F-Secure Key PREMIUM Voucher code on 2015-06-28.  Installed Key to the WIN7 pc (with F-Secure Internet Security 2015), android mobile phone samsung s6 and to the galaxy 3 tablet. Succesfully synced to all devices UNTIL added a key on pc. I tried to sync with samsung s6 mobile without any luck anymore.

I removed everything related to ther Key from pc (including  user/appdata/local/f-secure/pwmgr folder) and mobile phone.

After reinstallion the PREIUM VOUCHER CODE was not valid anymore. Send me a valid one, please!

I will try to sync pc and s6 once again. Perhaps mobile F-Secure Freedom as well as Samsungknoxs active protection off!?


  • BeeMan
    BeeMan Posts: 2

     Thank You very match. I did receive the valid voucher code. The sync went well also.

    SamsungKnox must be turned off before the sync.




  • petsaa
    petsaa Posts: 2
    I also bought a 24 month premium on 02-05-2015 and successfully installed it on win 7. After software update my subscription changed into free and previus voucher was not valid anymore.
  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Petsaa,


    Are your other devices still showing premium? If so please follow this article.

  • petsaa
    petsaa Posts: 2
    No, I had just updated my phone and hand't yet synced it with my laptop. Currently I can only view my passwords from my laptop.
  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi Petsaa,


    I sent you private message on this matter.

  • lycan666
    lycan666 Posts: 4

    i havent receivedd the activation email neither in my spam !!

  • Uphill
    Uphill Posts: 2



    I just bought 31.8. a 12 month voucher. How ever I had to play aroung with importing passwords from Keepass a while before I got them right. In this process I had to uninstall F-Secure Key: User Data program from Windows 7.


    Some where in the middle of this all the voucher was uninstalled as well. Can you help me to get a new voucher code?

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi Uphill,


    I'll send you a private message on that topic.

  • Hi,

    F-Secure Key Premium Voucher is not working my PC (2 computers), but is Ok with my Android devises. Syncing code created in Android is not working on PC either.


  • Thanks Ben! It's all good now.
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