Problem with subscription

Hi!
I bought f-secure key premium at 11.2.2015 for one year. Now my pc-client has switched back to key free and advertises me to subscribe it again. If i enter code from ipad it says: "Your subscription has expired.
Enter subscription key to connect more devices."
Same thing if i generate code with Android phone.
This has been fastest year ever or could someone help me with my subscription.
Thanks in advance!
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Hi,
I have a similar problem.
I had a premium subscription for a year, paid through Play store. This worked well between Android(s), iPad(s), PCs and Macs.
Now I renewed the subcription via F-Secure webstore, and entered the new premium subscription key to my Android tablet. The subscription date became very odd, and the Premium sync will not work to other devices.
Any help to this!
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Hi,
I bought it from F-Secure International Online Shop on 1.10.2014 for 12 months with automatic renewal. I use it on iPhone, Mac and Win. Iphone is the only device which tells that I have premium subscription. Mac and Win tell that subscription has expired and need to be upgraded and if I try to add a device from my iPhone I get an error message which tells that my subscription has expired.
Mac and Win tell that I have free version if I try to add with code from iPhone the message is attached.
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Same problem here. F-Secure tells me I cannot syc anymore because my subcription has expired, but the expiration date still states I have Key Premium until January 6, 2016 (which is correct, I paid for a year). I bought Key from the F-Secure webshop.
What's up F-Secure? A couple of weeks ago I could not get into Key, now this! Kind off losing confidence in the product....
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@Ben wrote:Hello,
This is a known issue and we are working to resolve it as soon as possible.
@Lohi premium subscriptions for KEY can only be used once. If you received this message, the voucher has most likely been used or expired. If you have other devices already premium, try to sync from them.
@Ben Yes, that's correct. I had KEY installed on 2 android devices and on one PC. Had to do a uninstall for all of those because KEY on android kept on crashing and were unable to connect to premium on PC although I had the codes generated on PC. PC version was so slow and unresponsive that I had to do a unistall too. At the moment I don't have any premium devices left. For further information, I do have a receipt of the purchase. How do I get a new Premium Key voucher?
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Hi, I still continue having the sync problem. I received the premium voucher code and got my androids tablet working with it, now showing a key premium ending date: 46251-08-16, but the sync to any of the other devices is not working - getting an error message that the subscription has ended.0 Like