Key does not work in any device.

mikkohimikkohi Posts: 20
in F-Secure KEY

Ok, 

 

Now I have 3 devices with Key.

 

Key do not work properly in Desktop version, see problem here http://community.f-secure.com/t5/F-Secure-Key/Subscription-expired-on-a/td-p/68994

 

I have also Samsung Galaxy S3 mini, where I cannot create any favorites, see problem here http://community.f-secure.com/t5/F-Secure-Key/Cant-create-new-passwords/m-p/69553

 

And now, finally, My tablet computer ( Samsung  Galaxy Note 10.1 ) Key crashes immediately when I try to copy any password so it is completely useless.

 

Support do not react on problems.

 

I am considering claiming my money back and changing to some program which does work.

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Comments

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Mikkohi,

     

    Sorry for the bad experience and the delays in the reply. Could you try out the latest desktop version (3.1.109)available on our ftp.

    ftp://FSKEY:[email protected]/

     

    I'll also send you a private message on that matter.

     

    Concerning the android problems, a new version 3.1.1 is currently being rolled out. Could you confirm which version of the app you currently have problems on?

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