unable to update Fsecure key error message 2503 and 2502

ALIDNA40
ALIDNA40 Posts: 8
in F-Secure KEY

can abyone help me on this issue , error codes  2503 and 2502 for this reason i can not update to the new version.

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Alidna40,

     

    Could you give us more details on the environment you are running?

    Also could you review the troubleshooting/solution provided on this page?

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  • ALIDNA40
    ALIDNA40 Posts: 8

    hi body i was just trying to update the fsecure key that keeps popping up when i log into fsecure key saying an update is avialible so going through the steps of install it loads trys to update then says failed error 2503 and 2502 internal error

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hi,

     

    Could you tell us which system are you currently running.

    Did you check the Microsoft troubleshooting instructions?

     

    Could you also try to run the installer as administrator?

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  • ALIDNA40
    ALIDNA40 Posts: 8

    yes i have tried many things even reading the furoms regarding this issue others have or had also youtube vids but it wont work. my operating system is windows 8.1 64bit

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  • ALIDNA40
    ALIDNA40 Posts: 8

    Well it looks like nobody has a solution to this problem........thank you all.

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