unable to update Fsecure key error message 2503 and 2502

can abyone help me on this issue , error codes  2503 and 2502 for this reason i can not update to the new version.


  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Alidna40,


    Could you give us more details on the environment you are running?

    Also could you review the troubleshooting/solution provided on this page?

  • ALIDNA40ALIDNA40 Posts: 8

    hi body i was just trying to update the fsecure key that keeps popping up when i log into fsecure key saying an update is avialible so going through the steps of install it loads trys to update then says failed error 2503 and 2502 internal error

  • BenBen Posts: 2,641 F-Secure Product Expert



    Could you tell us which system are you currently running.

    Did you check the Microsoft troubleshooting instructions?


    Could you also try to run the installer as administrator?

  • ALIDNA40ALIDNA40 Posts: 8

    yes i have tried many things even reading the furoms regarding this issue others have or had also youtube vids but it wont work. my operating system is windows 8.1 64bit

  • ALIDNA40ALIDNA40 Posts: 8

    Well it looks like nobody has a solution to this problem........thank you all.

This discussion has been closed.