Updated to 3.0.122 on Windows, have suddenly over 46000 years of subscription, something corrupted?

ansikone
ansikone Posts: 7
in F-Secure KEY

I've been using Key Premium on Windows (8.1) and Android for about a year now and I just updated to version 3.0.122 on Windows, and it says that I have Key Premium enabled way past the year 46000. Is this F-Secure's idea of "lifetime license" or is something in my installation corrupted? 

 

Edit: Android client reports a few months longer subscription, so both have over 46000 years.

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  • Jassu
    Jassu Posts: 43 Observer

    It's just annoying bug how Key shows the date for you, your subscription still will expire no matter what your client says. 

     

    The thing is that now you don't know when the expiry date is going to be.

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  • dukavi
    dukavi Posts: 113 F-Secure Employee

    It is not as it is supposed to be.

    Can you please copy information at Help->About->System information (select all the text, and then copy by using CTRL+C/CMD+C) and send it to me in PM or to [email protected]?

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  • dukavi
    dukavi Posts: 113 F-Secure Employee

    Have you used old client versions? It might be related to incomatibility of the old and new client versions.

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  • ansikone
    ansikone Posts: 7
    Yes, as I said I updated to this new version. I think the old version might have been 2.something.
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  • Timo_T
    Timo_T Posts: 10

    I have had the same problem for a long time (months). I just updated to version 4.0.104 and the year still is 46004.

    PC with Win 10 (the problem was also in Win 8).

     

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  • dukavi
    dukavi Posts: 113 F-Secure Employee

    You probably have Android client connected that causes a problem with license.

    In order to get rid of this problem, you need to make a backup of your passwords (by exporting to a file), then remove all the clients completely. After that, install desktop client, import passwords, enter new voucher code to enable premium subscription and then connect other devices.

     

    If you would like to do so, I can contact you in PM to restore your subscription.

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  • Timo_T
    Timo_T Posts: 10

    Sounds  lot of extra work. I can live the wrong year number if that does not cause any other problems, does it?

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