Unable to install F-Secure KEY

Computer running Windows 7 64 Bit.
Downloaded software and then tried to install. I got as far as selecting where I wanted to tdownload to and I elected for the default as suggested by installation programme, which is the Local Drive. I then got an error message stating it must be downloaded to a Local Drive and then stops.
Can anyone help?
Comments
-
Hi,
The instal program downloaded perfectly and was saved in its normal location for downloads. I then ran the installer and at the point where it asks for the user to select where to install the programme I have selected the default choice, ie x86 folder on my C: Drive. When I then click OK I get the message "Programme must be installed to the local drive, Which C: is. I have also created a folder on my C: Drive jusrt for the KEY programme, selected that to install to and I still get the same message.
I hoper that makes it clearer.
0 Like -
Hi,
I think you are still misunderstanding. I cannot install to any folder, including the default one. I keep getting the message "Installation directory must be on a local hard drive." The default and any I put in are always on the local C: Drive. So I still cannot install.
Regards,
1 1Like -
Installation log file might be needed to investigate this problem. To create installation log you should run installer with additional command line options:
msiexec /i "f-secure_key_win.msi" /L*V "fskey_install.log"
"f-secure_key_win.msi" - a path to the installer
"fskey_install.log" - a path to a log file
Once you create a log file, you may PM a log file to me or send to [email protected]
0 Like -
@Fatkev48 wrote:Apologies I have been away for a few days.
Pardon my ignorance how do I run the installer with additional commands? Could you please be more specific.
Regards,
Kevin
1. Copy installer to some folder, e.g. C:\Temp
2. Press Windows+R
3. Type "cmd"
4. Then run from command line:
msiexec /i "C:\Temp\f-secure_key_win.msi" /L*V "C:\Temp\fskey_install.log"
5. Take a log file C:\Temp\fskey_install.log and send to us.
0 Like