Bugs with renewing subscription
Jassu
Posts: 42
I reported before, that theres a bug how key tells expiry date for you :
http://community.f-secure.com/t5/F-Secure-Key/Key-premium-valid-until-year/td-p/68135
Well, the bug is still there but now also the software tells that the subscription is expired and sync's are disabled.
I went to your site and bought a new subscription voucher for 2 years, and like you can expect it is not working like a charm.
1. i put code to my mobile phone, ok - this seems to work because it tells after second try that i have already used this voucher.
2. I tried to give sync code (source: mobile) to my windows - not working
3. I uninstalled the whole key and also user data from windows, and made a fresh install for key
4. After that i gave the sync-code again and now passwords synced to windows - BUT software still tell that it is "KEY FREE". And every single time i start the software it tells that subsctiption is expired - but yes, it syncs the passwords.
I'm starting to get quite frustrated with this - you can contact me via private messages if you need masked informations...
I would really like to get this fixed, i have 6 devices using this.
Comments
Here are few screencaps about problem.
After first sync to fresh install, the windows-software tells:
But still it also tells that it is not using my premium subscription:
... and yes, every single time i restart the program it asks me to renew the subscription:
... but it still syncs the paswords.