Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Internet Gatekeeper (IGK) for Linux -- whitelisting an email address does not filter encrypted attac
Products affected: Internet Gatekeeper (IGK) for Linux 5.x
Problem: The problem is that the whitelisting feature belongs to spam handling, whereas detecting encrypted archives is done by the anti-virus engines, and these two features (spam handling and filtering attachments) are not connected.
Visible Effects: Encrypted attachments are filtered even though the email address is whitelisted.
Workaround: No workaround
ETA: None -- if you are affected by this problem please contact our support and mention this article
Internal reference: PCON-428