Internet Gatekeeper (IGK) for Linux -- whitelisting an email address does not filter encrypted attac

[Deleted User]

 

Products affected:  Internet Gatekeeper (IGK) for Linux 5.x

 

Problem: The problem is that the whitelisting feature belongs to spam handling, whereas detecting encrypted archives is done by the anti-virus engines, and these two features (spam handling and filtering attachments) are not connected.

 

Visible Effects: Encrypted attachments are filtered even though the email address is whitelisted.

 

Workaround: No workaround

 

ETA: None -- if you are affected by this problem please contact our support and mention this article

 

Internal reference: PCON-428