Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
PSB Portal and PSB Workstation Security: "Critical software updates missing" displayed in non-securi
Products affected: PSB Portal and PSB Workstation Security 10.10.
Problem: There is a bug causing incorrect information to be displayed regarding software updates in the PSB portal. The bug is showing that there are critical software updates missing, although in reality there are none missing. This is misleading.
Visible effects: In Overall protection, in the Software updater column, the portal shows "Critical software updates missing", even though there are no critical software updates missing. In the Software updater section, "Critical software updates missing" is also shown, although this section is only for non-security updates. Also, in the PSB Workstation Security user interface, "Missing security updates" is also shown.
Workaround: You can change exclude (hide) non-security updates from scanning as follows:
- Go to Profiles > Launch Profile Editor.
- In Profile Editor, select the profile to edit, and click the "Edit profile" icon.
- In Settings, go to Software Updater, and under "Exclude update types from scanning", check the "Non-security updates" box.
- Click the "Publish changes" icon to save the changes to the profile.
ETA: Fixed in new PSB portal