Deepguard blocks all App-V 5 applications

I am using f-secure deepguard enbled.


When the deepguards enhanced process monitoring is enabled I am unable use any App-V 5 packaged programs. If I disable enhanced process monitoring App-V 5 programs opens normally.


There were some hints for App-V 4 to add sfftray.exe to some whitelist. In App-V 5 there is no more one exe file that launches virtaul application.


Is there any workaround? I don't want to disable enhanced process monitoring.

Best Answer

  • VadVad Posts: 1,039
    Accepted Answer

    Hello akukalle,


    Our Geepgaurd team is currently working on a fix for the issue with App-V which sounds similar to yours. The fix will be released through the channel in a short time, and hopefully will help to resolve your issue as well.

    As a workaround, disabling advanced process monitoring of course helps, but it also disables the protection from all processes. A better way would be to just add an exclusion for the individual applications that are having trouble.


    Best regards,



  • Thank you for the information.


    How I can follow when fix is released?

  • PhatnPhatn Posts: 3

    Hi Vad!

    Any news on this fix?

    Best Regards

  • VadVad Posts: 1,039

    Hello Phatn,


    The fix was published to production on 14-th of April.

    If you still have issues with App-V 5 applications, please, contact support.


    Best regards,


This discussion has been closed.