Personal Key Premium code dont work

in F-Secure KEY
Hey,
I have an email that encludes personal Premium code, from F-secure KEY VIP-Licence.
That doesnt work, it says that its allready used or expired. How I can get a new code?
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Hello Sanma,
Thank you for reporting that. I'll contact you by private message to resolve the problem.
Hiii i bought f-secure safe for one year and mine is free, so i want to activate it into one year..so how can i do that? Can you help me