Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Why is PSB for Workstation showing status “Unknown” in all its modules?
If you are using a Lenovo laptop with RapidBoot installed, there are chances that this software may prevent F-Secure services and/or other services that is critical to your system startup to start properly. The solution is to disable or uninstall RapidBoot.
To uninstall RapidBoot:
- Go to Start > Control Panel.
- Click Uninstall a Program.
- Select RapidBoot. Click on Uninstall/Change.
- Follow the instructions on-screen to uninstall RapidBoot.