reset laptop help

liamstudd Posts: 1

January 2015 in F-Secure KEY

hi, my laptop decided that it didnt want to work anymore so i did a system restore back to factory settings, when i follow the instrutcions on the F-Secure key leaflet i got with the computer i can't type my premium voucher in because its already in use (because i had it operating before), how do i get my lap top covered by secure key again?

thanks

liam

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Best Answer

Ben Posts: 2,640

January 2015 Accepted Answer

Hello Liamstudd,

Here are the steps to recover a premium voucher on a desktop machine.

1) Get premium on any of you devices

2) Sync your devices (ALL of them should now be Premium)

3) Delete KEY from your computer or re-install the system

4) Go to another Premium device (mobile E.g.) and generate a sync code again

5) Enter code in Desktop again so that it becomes Premium again

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