Policy Manager Virus definitions out of date
I have recently installed a fresh Policy manager using 11.10.49586. I am just testing at the moment before moving all 700 clients from our our policy manager. I have one client which seems to be collecting its updates from Fsecure as the policy manager's Virus, Spyware and Deepguards updates all say N/A.
I have left the server running for over 2 days and these updates/definaitions do not seem to be changing.
Is there a way to force the server to update its definaitions?
You can always run the fsdbupdate on the impacted client.1 1Like
The clients AV seems to be up to date - if i select summary for the computer the sections under "virus protection for workstations" is recent: 2014-12-09_04 .
Its the AV definations on the policy manager - all of them say N/A in RED.
I can hit the internet on the computer so no problems there.
Jouni Posts: 135 F-Secure Product Expert
One thing to try would be restarting F-Secure Automatic Update Agent(FSAUA) and F-Secure Policy Manager Update Server(FSAUS) services.
If this didn't fix the problem, please collect fsdiag from the server and provide it to our support when opening a support request: