Lost premium subscription

ISIMO66ISIMO66 Posts: 2
in F-Secure KEY

I reinstalled Fsecure Key on my PC. Then my phone switched to free mode and I coudn't sync my passwords anymore.

How can I fix this. I didn't get any code when I bought the subscription.

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Comments

  • Lauri_HLauri_H Posts: 59 Former F-Secure Employee

    Hello, Sounds a bit perplexing. Is your phone an android or an ios device?  I assume you purchased from appstore/playstore, are you sure the subscription hasn't run out?

     

    ++lauri

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  • ISIMO66ISIMO66 Posts: 2

    I have an Android device, but I bought premium with my PC. It hasn't ran out. I checked I have an email that says I bought 3 months in last month.

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