Lost premium subscription

So i've been battling with F-secure 2015 updates not working and on my last reinstallation attempt i manually wiped everything related to F-secure from Registry and filesystem.
So i also deleted the folder accidentaly which held the F-secure Key info and now when i open up Key on my PC it asks for a new master password.
But the weird thing is that i had my PC synchronized with my Android phone and the sync was working just fine but as i lost the Key info on my PC my Android app also turned into Key free and i cannot create sync code on the phone.
So i just wish to get my premium subscription back i don't mind if all the passwords are lost on my android phone as well as i backed them up to a file on my PC after i noticed i lost the Key passwords on my PC.
I have the receipt email saved in case it's needed which i believe so.
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I have also battled the problem now fixed by Windows update 3.1.104 and Secure key is now working.
However, none of the 6 subscription vouchers are working, or at least they are not showing a 2016 expiry date as I'd expect
My PCs and iOS devices say valid until June 2015, but my Mac say June 2014.
Is there an issue with date representation, or do I need new codes?
I will confess to having tried all the codes, but nothing was working yesterday.
Can I get the voucher codes (5 devices) on my account reset? Plus the one I ordered separately?
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How do I get my 6 voucher codes reset?
@VK73 wrote:I have also battled the problem now fixed by Windows update 3.1.104 and Secure key is now working.
However, none of the 6 subscription vouchers are working, or at least they are not showing a 2016 expiry date as I'd expect
My PCs and iOS devices say valid until June 2015, but my Mac say June 2014.
Is there an issue with date representation, or do I need new codes?
I will confess to having tried all the codes, but nothing was working yesterday.
Can I get the voucher codes (5 devices) on my account reset? Plus the one I ordered separately?
@VK73 wrote:I have also battled the problem now fixed by Windows update 3.1.104 and Secure key is now working.
However, none of the 6 subscription vouchers are working, or at least they are not showing a 2016 expiry date as I'd expect
My PCs and iOS devices say valid until June 2015, but my Mac say June 2014.
Is there an issue with date representation, or do I need new codes?
I will confess to having tried all the codes, but nothing was working yesterday.
Can I get the voucher codes (5 devices) on my account reset? Plus the one I ordered separately?
0 Like