PSB1 search impaired

BenBen Posts: 2,641 F-Secure Product Expert

Please note that the "Search" functionality on PSB1 portal is currently not able to yield any results. Our teams are working on it. 

 

 

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  • Good evening,

     

     

    F-Secure Protection Service for Business is not compatible with win 8.1

     

    please update your program.  My clients have upgraded to win 8.1, purchased new pc's and can not reinstall fsecure because of this problem.

     

    Thank you

  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello tbegayt,

     

    Windows 8.1 is among the supported platforms for our PSB product for workstations. 

    See the product page.

    Supported platforms

    Workstation Security, Management Portal

    Microsoft Windows xp (32 bit), Vista (32/64-bit), Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit)

     

    What is the error you observe on installation? 

  • Windows does not support this type of software.  My client's subscription expires in June 2015.  She purchased another PC.  I uninstalled and tried to reinstall.  There should not be a problem with FSecure.  The message was a generated pop-up message from win 8.1.  The software is non-compatible with windows version win 8.1

  • BenBen Posts: 2,641 F-Secure Product Expert

    Please open a support ticket so that our support can have a better look at what might be the problem.

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