pc version F-Secure Key Premium

How to recover pc version F-Secure Key Premium after system reinstall? 

Best Answer

  • BenBen Posts: 2,640
    Accepted Answer

    Hello,

     

    The step to recover the Premium function on your desktop would be the following:


    1) Subscribe to get Premium KEY on any of you devices
    2) Sync your devices (all of them are now Premium)
    3) Delete KEY from PC or re-install the OS
    4) Go to another device(still Premium) and generate a sync code 
    5) Enter the code in Desktop installation so that it becomes Premium again.

    Chrissy

Comments

  • Dear Arhi,

     

    In order to recover your premium purchase, kindly download Key from our website and connect it using the code that you generated from your mobile device through the connect device option.

  • ArhiArhi Posts: 3

    Hello Shahrir.

     

    Nice try, but not no help on that way. My both android device says “order premium key”. So now only updated password list found in my pc, I don’t know when those android systems lost synchronizing.

     

    Br.

    Arhi

  • ChrissyChrissy Posts: 439
    Hi Arhi!

    Did you ever manage to get the syncing problem fixed? Let us know if we can still help!
  • I have same problem. I reinstall Windows 8.1 and now i can't find Key Premium code anywhere. Where i can find it? I have to pay again?

     

    -Leo

  • Having the same problem :/ no answer from support.
  • ArhiArhi Posts: 3

    Hello


    Both of my android devices notify, order premium key.


    1. I buy f-key first my pc what is primary device.
    2. I install f-key for my android phone and tablet.
    3. I reinstall my pc (win7)
    4. There is no way to recover that subscription.

     

    And yes I have that the order confirmation e-mail what say "Keep this email archive. It acts as your proof of purchase, and contains information that is helpful if you want to install your product later."
    Which does not lead to any solution.

     

    Br.
    Arhi

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