blocking skype video conference



antivirus is blocking the video conference in Skypes, the restane functions are working normally.

we can not project our image, but we usually see the video from the other end.

checked in the action which is apparently the application is blocking Controll

2014-09-17T08: 08: 35-03: 00, info, appl control, C: \ Program Files (x86) \ Skype \ Phone \ Skype.exe, deny, send, 17,,40001

I checked the list of applications and has several versions of the product installed, how to release this resource without putting the skype whitelisted.



  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Piassa,


    With regards to your question, you may select the option 'Allow' in the Application Control for this Skype exe file so that it can connect through and is allowed.


    Just open F-Secure > go to Application control in settings . In the list of applications, choose Skype and click on Details > Click on Allow by changing the Deny option on outbound client connection.

  • Thanks for the reply Laksh, but there are several versions of the application, I have to release all or only one he will already know the rest? or I'll release all?
  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Piassa,


    If  you have different versions installed, then if they have different installation paths, then you have to allow them seperately. It is needed to allow all if there are several entries of the application of different versions.



  • Piassa
    Piassa Posts: 26

    Hello Laksh,


    I found that the problem is not only with skype, what is happening after that implement f-secure environment in the webcam stopped working, as if he would remove the drivers / software configuration.

    The article below talks about something related to this virus, it has something to do?



    Unfortunately it is not generated alert or information in order to verify some action.log blocking the process of deleting the infected file or similiar.

    Is there any tool, how to validate if the antivirus is doing this lock or something?

    Thank you.


    Best Regards,


    Marlon Piassa

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