failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

JelleH
JelleH Posts: 19
in Business Security

Hi,

 

We have this client unable to get rid of this trojan:W32/Gen5930.746fdf7272!Online thing.

Any idea what is going on?

 

Thanks

 

torjan1.png

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Comments

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Could you try to follow the instructions given on this page.

     

    You can refer to this page to have more information concerning the type of detection you are facing.

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  • JelleH
    JelleH Posts: 19

    Thanks I will check it out.

     

    KR

    Jelle

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  • beluchiii
    beluchiii Posts: 1

    Smiley Sad  se me ha canselado mi cuwenta tal vez bloqueado y la quiero recuperar 

     

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Beluchiii,

     

    Unfortunately our community is not currently localized  in Spanish.

    Could you repost in English so that the greatest number can help you?

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