What if I lose all my devices?

jussip

Hi,

 

I have F-Secure Key installed and happily syncing on 3 devices: phone, tablet and laptop computer. I was wondering what would happen if I lost all of my devices at once (for instance got robbed, I carry them all with me most of the time)?

 

Would there be any way for me to access my Key data with a new device, if I no longer had access to any of my current devices? If I know my user ID, can I get the (encrypted) data from F-Secure somehow?

 

If not, this would mean I would have to keep a backup of my Key data somewhere else.

Jali

Hi jussip,

Sorry for the delay in answering your question.

F-Secure does not keep any of your key data on our servers. This is a conscious decision by us as we want to respect and protect the anonymity of our users.

We advise that you back up your key data regularly. Instructions on how to do this can be found in article http://community.f-secure.com/t5/F-Secure-Key-KB/How-can-I-back-up-my-Key-data/ta-p/56319.