Installation problem (

Good afternoon, fellas. Smiley Happy


I'm trying to install F-Secure Client Security in my workstations, but in the part where I must search for the "", the program can't seem to be able to select that file, it tells me it doesn't exist, as You can see in the picture:




What am I doing wrong?


PS: I'm working with Windows 7 Ultimate x86


Many thanks in advance.


  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello @GabriellPorto ,


    Can you make sure that the Share is reachable from the workstation directly in the windows explorer?


    PS: I moved your post to a more relevant board.

  • Hello, @Ben!


    Yes, I can reach the server and his files directly from the windows explorer.

  • Vad
    Vad Posts: 1,089 Forum Guru

    Hello Gabriell,


    What happens if you have on a local drive? Does it work in that case?


    BTW, what version of Client Security do you have? This way of installation is not supported any more (starting from version 10.00). I would recommend you to export MSI package from PM for local installations.


    Best regards,


  • Greetins, @Vad , You mean just copy the to the desktop of the terminal and try to run it?


    The version I'm trying to install is the 11.51.


    And what do You mean export the MSI package from the PM?


  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Once you have imported the installation Package for Client Security 11.51 (.jar) in your Policy Manager in the installation tab, you should be able export the installation package with .msi format.  

  • Are you saying it will only works if I have the PM installed?


    A few months ago I've installed it in one of my servers, and it killed my network, slow access to files, programs and so...


    I have one F-Secure E-mail and Server Security running on one server without the PM installed.


    Please, help me, the licenses of the current Anti Virus of the workstations it's about to expire.

  • Vad
    Vad Posts: 1,089 Forum Guru

    Gabriell, you may also think about moving to PSB for Workstations product. It doesn't require Policy Manager and is managed from the cloud.

    More infromation about PSB can be found here:


    Best regards,


  • I finally understand how the works, thank you, @Ben and @Vad .


    I'm also going to take a look at the PSB, sounds like a great idea.


    Once again, thank You for your help and your attention, greetings from Brazil.

This discussion has been closed.