F secure 2.0.27 on I Pad will not allow access to passwords

F secure 2.0.27 on I Pad will not allow access to passwords.

F secure key worked fine till update. Now after master pass word is entered f secure displays favorite page, after sliding to display entry list unable to access any information in the list. A few seconds later f secure closes and the screen goes back to the I pad desk top

Best Answer

  • Timo_VTimo_V Posts: 38
    Accepted Answer

    Hi, Chip

     

    This is  a known bug which affects small portion of the users. We have a fix for it and it has already been submitted to AppStore for review. Unfortunately it may take several days for Apple to review and publish it.

     

    But in short: the next update should solve your problem. Until then, do not uninstall the app because doing so would remove your stored passwords.

     

    Best regards,

    Timo

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