Key code does not work
I purchased a renewal of my F-Secure Anti-Virus for Mac and got a Key code which I entered to renew the protection. It initially returned an "Invalid keycode" message to me though I checked and double-checked that it was correct from the code given me. I contacted support (00241791) and received from Lingeswaran the uninstall procedure which I completed successfully. I then reinstalled the application and entered the KeyCode. It still showed Invalid and then showed a hanging message waiting for the code server. It has been almost a week now, and I can't get anything to activate my renewal. The chat also hangs and can't go through. Please give me a suggestion on getting the renewal or refund of my money.