Program access window is blank
Every now and then, when I am on-line, I open F-secure key to type in my master password and copy/paste the passwords I need, only to find that the F-secure key window is blank. It shows as a grey rectangle with the symbol of a key in the lower right, F-Secure in the header and at the bottom in text, "protecting the irreplacable." This has happened itermitently and is infuriating as I cannot then get access to the progams I need to use. Yes, I have text backups secure off computing, but I could do that without a program. What could possibly be wrong? It looks like I do not connect to the F-Secure server. I am able to check my email and use Google so no doubt I am on-line. What this means is that F-Secure key inexplicably fails to connect at times. I cannot state any common factors - seems random. It is as if the F-Secure server is down. But if that is so, I am denied access to my passwords. Critical when travelling or in a hurry to meet some time deadline. Someone please help. I am running Windows XP, on a desktop, using a version of F-Secure key that I purchased within the last three months.