Lost phone - "connect account"



I lost my phone, but I got it back. Before I got it back, I wiped the memory remotely. Now I have installed the Key again.


I'm trying to log on to F-Secure Key application and it is asking me to "connect account".


Where I should get another Android device with the Key -app? And what is the Sync?

Accepted Answer


  • BayaniBayani Posts: 58

    Hi jereppa,


    Thank you for your feedback.


    We will look into this and get back to you as soon as we can.

  • BayaniBayani Posts: 58

    You can choose to connect if you had premium on your old phone, then the data is in the cloud.


    Did you purchase Sync?

  • jereppajereppa Posts: 3

    Thank you for your help. :)


    I haven't purchased the sync because I don't have any idea what it is. And I didn't have the premium version of the Key so it seems that I don't have those passwords in a cloud. 


    So I guess there is nothing to be done.

  • jereppajereppa Posts: 3

    One more question:


    how can I purchase premium version of the Key???? 

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