Autofill - Does not work

I am using a mac and installed the product both on my mac as well as on my phone. I am one of the premium plan subscriber as well.
I have the f-secure key logged in and then I am trying to use the Ctrl + fn + F2 combination. When I press that combo, I do see a little list box pops up and asks me to choose the username/password that I would like for the site - however, when I choose the correct one, nothing happens. Please keep in mind I am still logged in the F-Secure Key app.
This issue happens most on Mac from Chrome browser. I haven't yet tested the other browsers, but it doesn't happen *as much* on mobile phone. I am currently using 4.4.3 Android KitKat. But it does happen every once in a while in mobile phone as well.
Any suggestion or fix for this bug? Thank you.
Comments
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Hello,
Not sure... of course...
But with that instruction http://community.f-secure.com/t5/F-Secure-Key-KB/Can-Key-fill-in-my-username-and/ta-p/34819
Can be something new, which can to help for you?!
Or already all that steps done?
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Also.. if websites/Chrome have any pop-ups/panels durng fill-step... maybe it break "focus" on form.. and fill not happened.
If it not visible.. that something same have....
So.. it related with something, which more "trouble".
Or something around that:
http://community.f-secure.com/t5/F-Secure-Key/Autofill-doesn-t-work-when/td-p/38699
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