CTRL + F2 does not work

Wille

After uppgrading Key the funktion "CTRL + F2" does not work. I'm using Firefox 29.0.1

Wille

Problem solved!
I removed one of my external hard drives ("My Book Essential") and now everything works good.

 

 

Ukko

Hello,

 

Maybe you can to try install/update/upgrade Firefox 30?

 

But maybe it not related.... if previously it works and just Key upgraded to (1.6.140?). And if current shorcut/hotkeys was without troubles before.

Probably it should be work with Firefox 29.0.1 too....

Wille

Firefox 30.0 installed but CTRL+F2 still not working. The problem came when i uppgraded to Key 1.6.140

Ukko

So.... maybe someone comes here with same situation.

 

My experience about Firefox just with systems, where it simply not work about CTRL+F2 (and F-Secure Key);

In your situation -  how about other browsers (Internet Explorer) or simply with CTRL+F2 - it work (probably yes) with Key 1.6.140?!

 

Previous version (1.6.139) probably work with Firefox 29.0.1/30 - but I not really know.... which changes in Key during that "update" - can be important for that trouble-situation.

 

Does you also mean.. that you visible Key-picture with "password/login form" and tips about "you able to use CTRL+F2" ?! And just "CTRL+F2" hotkeys/shortcut does not work? Can be here something, which can be in somewhat reasons... block it - or overload?!

Wille

Same problem in IE 11.0.9600.17126
I can see Key-picture and "Tip: Use CTRL + F2 to enter your user name and password anywere"

The password is working ok but I have to check my username in the Key program.

 

Ukko

Maybe it's mean.. that trouble not about Firefox...

 

Also.. I can not to check with Windows 7 now (if you mean that Windows 7 and not Windows 8.1), but:

 

 With my system - Internet Explorer and system able to get "CTRL+F2" by F-Secure Key.

 

Also... for "CTRL+F2" need just use "CTRL+F2" - it's not really needed do with browser.

Probably your situation... that CTRL+F2 not work - if you try do that during just place with any application/system or just for Wordpad/Notepad.  If yes... probably here strange situation.... maybe here need something by F-Secure Key team for checking or other dreams around. Because I met some kind of same.. but it just when... load system and probably just CTRL+F2 long "loading" too.

 

But if it work with any other applications, Notepad/Wordpad... and just with browsers "CTRL+F2" have troubles. Maybe here have something like protection for browsers (like prevent any exploits and improving any settings)?

 

------

Of course, like strange addition - what about ... trying to re-install F-Secure Key (with back-up User Data / Passwords / Entries before that action) - if you already not did that.

Wille

I have Windows 7 and "CTRL+F2" does not work in any application. I made a "Repair" of Key but that did not work out. I will try to remove and re-Install Key next week.

Ukko

Also.. you maybe can to try check something about "Hotkey does not work Windows 7" by any search-engine for any Microsoft instructions.

 

Maybe just because it stopped work with anything... maybe here something about troubles with hotkeys/shortcuts, which can be known for Microsoft and they have any instructions for same situations.

 

Or.. someone else with Windows 7 able to check about "CTRL+F2" and new version of Key. Also maybe before "update" to new version.... was "Microsoft updates"....   my system with latest updates.. have two strange situations about. But not so critical - when something goes to "not work" (but close to that - because a lot of new steps...... for normal work).

Ukko

Hello,

 

I also created private letter for you...

With one strange-suggestion.

Wille

I can now see I have the same problem on my laptop. Can it be some problem in the cloud?

Ukko

Just like funny suggestion - can you try to "re-change" your master-password by Key UI?!

Here I mean -> Settings -> Change master password -> And change it (or without indeed changes - but just like using current feature and change master-password in fact from "old_old" to "old_new").

Wille

Sorry, same as before.

Wille

CTRL + F2 still not working. Hoping for a update.

Chrissy

Hey Wille!

Since it's been a while since we've heard anything on this thread, I wanted to see if any of the recent updates fixed this CTRL + F2 problem for you, or do you still need a hand in figuring this out?

Wille

It is still not working but I can live with that. ;-)

Chrissy

Excellent (but somewhat unexplainable) news! Glad you've gotten things working

// Chrissy