Cannot login to F-Secure Key

tadaatadaa Posts: 8
in F-Secure KEY

Every other time I cannot login to F-Secure Key because the login table is empty. Nothing helps but restart whole computer? This cannot be normal and feels terrible. My laptop is Asus A56C ja os W8.1 (updated).

 

It would also be nice if this program could fill all necessary fields simultaneously.

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Comments

  • BayaniBayani Posts: 58

    Hi,

     

    Do you get any kind of error message when trying to login to F-Secure Key?

    How often does the issue occur?

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  • tadaatadaa Posts: 8

    problem occures too often (about every third time)

     

    the pop-up table is totally empty with no possibilities to write anything to any line - so I cannot start the service

     

    I just found out that in task manager I can shut down the program so this seems to help (like wise restart does it too), but it is still odd behaviour

     

    just received an update - hope it works better

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  • JuhaTJuhaT Posts: 55 Former F-Secure Employee

    Hi,

     

    Me and development team were notified of similar issue this Community thread:

    http://community.f-secure.com/t5/F-Secure-Key/Cannot-login-master-password/td-p/50083

     

    Could you please follow up the discussion there? I will shortly follow up on latest update on this issue in that discussion thread.

     

    TIA;

    Juha

     

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