I have forgotten master password for Key- how to create a new account to work with on Mac



So I have forgotten the master password. I am useing Mac 10.9.1. How can I create a new account to Key to work with? Reinstallation isn't enough. Thanks!


  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee


    You could try to uninstall it, then go delete the following directory:

    /Users/yourUsernameHere/Library/Application Support/F-secure/Pwmgr

    Then reinstalling should have a fresh storage. 


    Let me know how it went.






  • Ok. Can you please give me step by step instructions how to delete that directory? I am a beginner with Mac.

  • Thanks! Now it seems to work.

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