fssm32.exe consuming memory

Good Morning

 

We have a computer that is running really slow. In checking resource mon process fssm32,exe is hogging 300 MB of ram,

i have tried restarting F secure services and a reboot of the machine

Check f secure is not perfomring any scans and still the client is hogging memory.

 

Is there anything i can try apart from uninstall / re-install of F-secure?


I would greatly appreciate any support given


Regards


Daniel Schindler


Wilo UK

Answers

  • MJ-perCompMJ-perComp Posts: 1,098

    Hi Daniel,

     

    would you mind to give some detail on yor setup?

    Hardware,

    OS,

    F-Secure Version

    scanning parameters for Realtime scanning

    first lines in fa.log (todays)

     

    Thanks

     

  • Dell Optiplex 740

    AMD Athlon Dual core 5400B 2.4 GHZ

    2 GB Ram

    Vista enterprise service pack 2

     

    F-Secure Client Security 9.01 build 122

    Real time scanning is on

    options ticked are

    Scan and remove viruses from web traffic

    block tracking cookies

     

     

    2 4/20 11 2011.11.01 15:27:56 1 2ca900a7b966cf0c0222e78a1fa19eb6020a3090 \Device\HarddiskVolume1\Users\a-schindlerda\AppData\Roaming\VSX\vsImport.ini 
    2 14/507 44 2011.11.01 14:39:41 1 98843e98b2910b70d95ce8317984cc981ab66884 \Device\HarddiskVolume1\Program Files\Citrix\ICA Client\audcvtN.dll 

     

     

     

  • 2 6/114 25 2011.11.01 14:09:11 1 0000000000000000000000000000000000000000 \Device\HarddiskVolume1\_SMSTaskSequence\WDPackage\Scripts\ZTIUtility.vbs 
    2 140/395 57 2011.11.01 14:09:11 1 07874a6e065b1fa33e70a7f8bb497b3b822be591 \Device\HarddiskVolume1\Windows\System32\tzres.dll 

  • MJ-perCompMJ-perComp Posts: 1,098

    Hi,

    nothing severe in there, but please have your administrator update the systems to version 9.20.

     

    Is it possible that the admin advised the system to perform a scheduled scan? Then leave the system running tio get it finished.

     

    BR

  • JaysonJayson Posts: 595

    Hi Rafterman,

    I have moved this post to End-point Security board for further discussions.

    Thanks.


    Best Regards,
    Jayson

  • Ok thank you


    Regards


    Daniel

This discussion has been closed.