Hello, I've a PSB client who reports a bad definition date: ��T�

LeDabeLeDabe Posts: 2
in Business Security

Here is the PSB portal informations:

 

Définitions de virus mises à jour le Version des définitions de virus Définitions de spyware mises à jour le Version des définitions de spyware Fourniture de définitions de virus Fourniture de définitions de spyware

22/10/11 13:11��T�22/10/11 13:112011-10-22_036 heures6 heures

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  • JaysonJayson Posts: 595

    Hi LeDabe,

    Thanks for your post.

    May I know which version of PSB clients you have? Kindly provide me the PSB client version and the F-Secure Anti-virus build version.
    - Right click the F-Secure icon in the Taskbar > About...

    Thanks.


    Best Regards,
    Jayson

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  • LeDabeLeDabe Posts: 2

    hello

     

    Thanks for your answer.

     

    From PSB portal, I've the following versions:

    PSB Workstation Security 9.00

    antivirus: 9.20

    Update services: 8.25

    Agent: 8.20

     

    Thanks

     

    Best regards

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  • PeterPeter Posts: 186 F-Secure Product Expert

    Hi,


    I sent you a private message. Kindly try the solution and report back here.

     

    Thank you.

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  • PeterPeter Posts: 186 F-Secure Product Expert

    Hi,


    The update to address this particular issue is now released. Details from fsaua.log are below:

     

    [ 2688]Tue Nov 08 10:19:35 2011(3):  Downloaded 'F-Secure Scanner Manager Update 2011-11-07_01' - 'fsav_900_bin' version '1320665714' from fsbwserver.f-secure.com, 6610047 bytes (download size 112691 bytes)

     

    The exact file implementing the fix is <f-secure product installation folder>\anti-virus\fsav32.exe, version 10.20.17170

     

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