Hello, I've a PSB client who reports a bad definition date: ��T�

LeDabe

Here is the PSB portal informations:

 

Définitions de virus mises à jour le Version des définitions de virus Définitions de spyware mises à jour le Version des définitions de spyware Fourniture de définitions de virus Fourniture de définitions de spyware

22/10/11 13:11

��T�

22/10/11 13:11

2011-10-22_03

6 heures

6 heures

Jayson

Hi LeDabe,

Thanks for your post.

May I know which version of PSB clients you have? Kindly provide me the PSB client version and the F-Secure Anti-virus build version.
- Right click the F-Secure icon in the Taskbar > About...

Thanks.


Best Regards,
Jayson

LeDabe

hello

 

Thanks for your answer.

 

From PSB portal, I've the following versions:

PSB Workstation Security 9.00

antivirus: 9.20

Update services: 8.25

Agent: 8.20

 

Thanks

 

Best regards

Peter

Hi,

I sent you a private message. Kindly try the solution and report back here.

 

Thank you.

Peter

 

Ledabe confirmed the patch provided solved the issue in PSB Portal. The fix (fsav32.exe) will be released via our update channel in about two weeks.

 

I will post a new message via the thread once the update is out.

Peter

Hi,

The update to address this particular issue is now released. Details from fsaua.log are below:

 

[ 2688]Tue Nov 08 10:19:35 2011(3):  Downloaded 'F-Secure Scanner Manager Update 2011-11-07_01' - 'fsav_900_bin' version '1320665714' from fsbwserver.f-secure.com, 6610047 bytes (download size 112691 bytes)

 

The exact file implementing the fix is <f-secure product installation folder>\anti-virus\fsav32.exe, version 10.20.17170