Hello, I've a PSB client who reports a bad definition date: ��T�

LeDabe

Here is the PSB portal informations:

 

Définitions de virus mises à jour le Version des définitions de virus Définitions de spyware mises à jour le Version des définitions de spyware Fourniture de définitions de virus Fourniture de définitions de spyware

22/10/11 13:11

��T�

22/10/11 13:11

2011-10-22_03

6 heures

6 heures

Peter

 

Ledabe confirmed the patch provided solved the issue in PSB Portal. The fix (fsav32.exe) will be released via our update channel in about two weeks.

 

I will post a new message via the thread once the update is out.

Jayson

Hi LeDabe,

Thanks for your post.

May I know which version of PSB clients you have? Kindly provide me the PSB client version and the F-Secure Anti-virus build version.
- Right click the F-Secure icon in the Taskbar > About...

Thanks.


Best Regards,
Jayson

LeDabe

hello

 

Thanks for your answer.

 

From PSB portal, I've the following versions:

PSB Workstation Security 9.00

antivirus: 9.20

Update services: 8.25

Agent: 8.20

 

Thanks

 

Best regards

Peter

Hi,

I sent you a private message. Kindly try the solution and report back here.

 

Thank you.

Peter

Hi,

The update to address this particular issue is now released. Details from fsaua.log are below:

 

[ 2688]Tue Nov 08 10:19:35 2011(3):  Downloaded 'F-Secure Scanner Manager Update 2011-11-07_01' - 'fsav_900_bin' version '1320665714' from fsbwserver.f-secure.com, 6610047 bytes (download size 112691 bytes)

 

The exact file implementing the fix is <f-secure product installation folder>\anti-virus\fsav32.exe, version 10.20.17170