F-Secure Key on iPhone 4S

SimonSimon Posts: 2,653 Superuser

OK, so I thought I'd try out F-Secure Key on my laptop and my iPhone - thinking it might make it a bit easier to log in here.  As expected, Key doesn't seem to work on Sea Monkey, but is successful on IE11.  However, I've installed it on my iPhone 4S, and Key doesn't seem to work, at least not on this website.  Does anyone know if it's supposed to be compatible with Safari?  If so, what could I be doing wrong?


  • NikKNikK Posts: 935 Rock Star

    Hi Simon,

    I see no one has answered you on this yet. I don't use Key myself but may have some ideas:


    Browsers isn't mentioned at all for Key, so it should work on any program or browser I guess.

    iOS 5 or later is the only requirement.

    If you can get Key to work on your iPhone for other websites, the problem might be the very long address for the FS login page, example:




    The above URL even includes the address of the page you were on when you clicked log in.

    If you try this shorter address: https://my.f-secure.com/en/community_login

    and log in, then it appears as you weren't logged in, and the page redirects to a very long login address as descibed above, keeping the email address you entered.

    BUT, if you now go to https://my.f-secure.com/en/community_login again, it will say "Already logged in"


    So try the shorter login link, and when it appears as you weren't logged in, use a safari bookmark to go to for example http://community.f-secure.com/t5/Security-for-PC/bd-p/Protection  Now, hopefully, you're logged in.

  • SimonSimon Posts: 2,653 Superuser
    Right, thanks Nik. I had already tried editing the URL but without success, but I'll try your suggestion.
  • SimonSimon Posts: 2,653 Superuser
    To be honest, it's only for here that I need it, as Safari remembers my logins for other sites.
  • NikKNikK Posts: 935 Rock Star
    If both Safari and Key has problems with this site, it's probably due to the long login URL. If you try the short login URL, remember it may not look like you were logged in even though you were
  • SimonSimon Posts: 2,653 Superuser
    Nope, it's not having it, Nik. The login boxes remain blank, and I'm definitely not logged in. I think you're right about the URL, as it's different each time you log in. The only browser I've got this to work on is IE11, perhaps ironically, given the recent compatibility issues. It's rather a shame that this F-Secure product doesn't seem to work on it's own website.

    Unfortunately, all of my other logins are remembered in Safari, so I can't think of any other way to test this on another site.
  • JuhaTJuhaT Posts: 55 Former F-Secure Employee



    Automated logins are not possible on iOS. It is somewhat closed environment when compared with the other ones.


    Did you check out the instructions for autofilling on other platforms here:



    It should provide a fast track to get going.


  • SimonSimon Posts: 2,653 Superuser
    OK, thanks Juha. Not a lot of use on my iPhone then. Smiley Sad
  • NikKNikK Posts: 935 Rock Star

    Just a note on login URLs:

    https://my.f-secure.com/en/home is a clean login URL without a lot of parameters :)

  • SimonSimon Posts: 2,653 Superuser
    That might still be useful for my PC browser. Although, by the time you've pressed Ctrl+F2 and selected the data, you might as well have typed it in. It would be better if there was an auto-fill option. Smiley Wink
  • NikKNikK Posts: 935 Rock Star

    Yes, although I guess the purpose with Key is to enable easy use of long strong passwords that you aren't supposed to remember. Otherwise it's no point using it really.


    So if for example I'd start using Key, I'd first change the passwords for all websites I'd store in Key, to long strong passwords. Or use Key's generate function.

  • SimonSimon Posts: 2,653 Superuser
    Yes, indeed, point taken. But therein lies a problem if it doesn't work across all devices, as I would no longer be able to access websites which required passwords on my iPhone.
  • NikKNikK Posts: 935 Rock Star

    I understand, but I assume there must be a way to at least copy the password from Key and then paste it in a website. The built in copy/paste technique on iOS platforms where you press down on some text and hold for a few seconds, maybe also works with Key?

  • JuhaTJuhaT Posts: 55 Former F-Secure Employee

    Yes, copy-pasting naturally works on iOS.

This discussion has been closed.