Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
FSCS 11 hangs CIV5
Just run in to this problem.
I have F-Secure Client Security 11.00 build 332 installed. Trying to run CIV5 gods and kings from Steam hangs the game and fssm32.exe is hogging 25/50/75% cpu (1-3 cores). Stopping FSGKHS service allows game to run. I noticed this problem after latest Hydra and Aquarius update yesterday, but cant actually recall, how many days/weeks since I've been playing the game. Previously it has been working with CS11.
I reinstalled the game and noticed that also the installer hangs up if I have FSGKHS running. Also reinstalled CS11, but the problem remains. Any advice to troubleshoot ?
I'm running Win7 Enterprise SP1 with latest updates.
F-Secure Client Security 11.00 build 332
F-Secure Anti-Virus 9.50 build 19220
F-Secure Automatic Update Agent 8.35 build 109
F-Secure User Interface 9.34 build 11920
F-Secure Management Agent 8.50 build 43
F-Secure ORSP Client 1.0.25 build 2275
F-Secure Network connections 6.29145
F-Secure Email Scanner 6.00 build 533
F-Secure DeepGuard 5.0 build 309
F-Secure Online Help 1.98 build 1120
F-Secure Customization CS/1.30.01
F-Secure Web Traffic Scanner 3.00 build 909
F-Secure Browsing Protection 2.00 build 492
F-Secure Internet Shield 6.29
F-Secure Device Control 1.00 build 17491