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Page logon for Protection Service for Email

Hi all!

 

What is the address to log into the admin panel for Protection Service for Email? Earlier I do it here: https://fsmsg0123.sp.f-secure.com:10000/admin

 

Now i have statement:

 

"Error 403 - Forbidden.

 

If you feel you've reached this page in error please re-login.

Version 7.2
Error 403 - Forbidden.
© 2002-2012 Proofpoint Inc."
 
 

Best Answer

  • HailanHailan Posts: 61
    Accepted Answer

    Hi MarcinSz,

     

    I believe this is due to a cookie problem, I would suggest using another browser and or clearing out your browsers cookies or another alternative would be to use in private browsing/incognito window.

     

    As I was able to reach the login page for the address : https://fsmsg0123.sp.f-secure.com:10000/admin.

     

    Thanks

     

     

     

     

Answers

  • Hi.

     

    It was a cookie problem. I used Opera and everything works fine. But in Firefox I can't still reach the page. I cleaned cookie for Firefox but there is still the same statement. Nevermind. I Will use the Opera, IE or Chrome.

     

    Thanks

  • JaysonJayson Posts: 595

    Hi MarcinSz,

    It is recommended to use web browsers below to logon to the Web Console for PSE.

    Supported web browsers: Firefox 13, Safari 5, Chrome 19 or newer version.
    IE 8, IE 9 require compatibility mode. The IE 6, IE 7 and IE 10 is not supported.

    Thanks.


    Best Regards,
    Jayson

  • Hi MarcinSz,
    I confirm that it will work with Firefox, because I had the same issue today. In Firefox to be abolutly sure, I cleared EVERYTHING in the "clear all history" option. (Cookies, Cache, Active Logins, offline data, etc.). Then I closed each and every open Firefox windows. Basically the firefox.exe process must not run anymore. Then I reopened Firefox and the access worked.
    Chrissy
This discussion has been closed.