Trojan not being quarantined

Dear fsecure team

 

I have a customer who installted  buinsess suite version 11 and he run a scan the below results have been shown and customer is asking why the Trojan has not been quarantined

 

Result: 2 malware found

 

 

Trojan.Generic.1722827 (virus)

H:\counter\AutoPlay\Docs\09.Counter-Strike

S.T.A.L.K.E.R\Setup.part1.exe\Uninstall.exe

 

 

Gen:Variant.Symmi.4868 (virus)

H:\pilski\dayla.exe Action: quarantined

Accepted Answer

Comments

  • VadVad Posts: 1,075 F-Secure Employee

    Hello Raed,

     

    In this case the virus Uninstall.exe is inside Setup.part1.exe. Uninstall.exe can't be removed from it automatically. That's the reason.

     

    Best regards,

    Vad

  • RaedRaed Posts: 19

    Hi

     

    What is your recomendation to remove this file

     

    Regards,
    Raed

     

This discussion has been closed.