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Trojan not being quarantined

Dear fsecure team

 

I have a customer who installted  buinsess suite version 11 and he run a scan the below results have been shown and customer is asking why the Trojan has not been quarantined

 

Result: 2 malware found

 

 

Trojan.Generic.1722827 (virus)

H:\counter\AutoPlay\Docs\09.Counter-Strike

S.T.A.L.K.E.R\Setup.part1.exe\Uninstall.exe

 

 

Gen:Variant.Symmi.4868 (virus)

H:\pilski\dayla.exe Action: quarantined

Best Answer

  • VadVad Posts: 1,049 F-Secure Employee
    Accepted Answer

    You can only remove the whole Setup.part1.exe manually.

    Note, that if you try to execute it and uninstall.exe will be unpacked, it will be detected and blocked by real-time scanning.

     

    Best regards,

    Vad

Comments

  • VadVad Posts: 1,049 F-Secure Employee

    Hello Raed,

     

    In this case the virus Uninstall.exe is inside Setup.part1.exe. Uninstall.exe can't be removed from it automatically. That's the reason.

     

    Best regards,

    Vad

  • RaedRaed Posts: 19

    Hi

     

    What is your recomendation to remove this file

     

    Regards,
    Raed

     

This discussion has been closed.