fsaua init script doesn't work with systemd

F-Secure Automatic Update Agent for Linux 8.26.5592, openSUSE 12.3


systemctl says:


palladium:~ #/etc/init.d/fsaua start
redirecting to systemctl start fsaua
Job for fsaua.service failed. See 'systemctl status fsaua.service' and 'journalctl -n' for details.
palladium:~ # systemctl status fsaua.service
fsaua.service - LSB: F-Secure Automatic Update Agent
     Loaded: loaded (/etc/init.d/fsaua)
     Active: failed (Result: timeout) since Sun, 2013-04-28 16:59:52 CEST; 17s ago
     CGroup: name=systemd:/system/fsaua.service
     └ 12327 /opt/f-secure/fsaua/bin//fsaua


but /opt/f-secure/fsaua/bin/fsaua is running


any help is appreciated



  • Jayson
    Jayson Posts: 595

    Hi mihilg,

    I would suggest you to open a Service Request for further assistances. Kindly attach a FSDIAG and your subscription key together with your service request, you may include this post as well.


    - To collect debug information from a Linux system running F-Secure Policy Manager Server, run the command as root or with root rights.

    #  /opt/f-secure/fspms/bin/fsdiag

    All the relevant information will be stored into the fsdiag.tar.gz archive located in the current directory.


    Do you have any other F-Secure product running on this server beside the F-Secure Policy Manager Server?


    Best Regards,

  • egon
    egon Posts: 1

    Same problem here.

    I'm using opensuse 12.2 with F-Secure Policy Manager and Update Agent.

  • mihilg
    mihilg Posts: 3

    Answer from F-Secure technical support:

    As this case was escalated, answering back in english. I hope this is acceptable. 
    For starters, thank you for the very clear description and investigation. I've already confirmed the issue with OpenSuse 12.3 and have a ticket pending with R&D. Once I have more information, I will update you again.
    Appreciate your patience here.
    Best regards,
  • Chrissy
    Chrissy Posts: 438

    Hi mihilg!


    Thanks for sharing your reply from your support ticket with the Community!  When you get a final solution to the issue, could you also post that here so that it may help others who are experiencing the same problem?



    F-Secure Community Manager

  • mihilg
    mihilg Posts: 3

    still no solution...

  • Shahrir
    Shahrir Posts: 53

    Dear mihilg,


    Did you follow up with the support ticket that you have created?

This discussion has been closed.