Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
F-Secure Protection Server blocks PDF attachments
I have the followinf problem:
F-Secure Protection Server ® - Version 6.0, blocks incoming emails that contain PDF files. Not all PDF files are blocked, but only the ones that contain a special attachment inside the PDF file - a file with extension .joboptions . Thsi file is generated whan the PDF file is created by a user in a remote company and is not a virus.
The Reason for the block is "AV: corrupted"
Is sais that the triggered rule is "module.av.rule.error", but this seems to be a system rule.
My question is: How can I create a rule that will not block such files?
If I whitelist the domain, the problem is solved, but I need to be able to receive such files from any domain.