Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
File Quarantined after being excluded???
I am running policy manager 10.01 on a Windows Server 2003 SP2 machine. I have a specific .exe file that keeps getting quarantined. Under Settings for Root > Real-Time Protection > Scanning Opitons > File Scanning > Inclusions and Exclusions > Excluded Objects, i have listed C:\Folder\File.exe. My understanding is if the .exe file is listed here it should not be scanned and thus be ok. Everytime i reenable F-Secure on the server I see event logs errors stating that the suspected file has been quarantined due to Malicious Code. I know this file is not infrected. This is causing major headaches as my users can't run this program when F-Secure is turned on.
Any ideas how to stop this? Am i doing something wrong?