CPU usage for Management agent service
We are using using F-Secure 9 on a citrix farm (12 servers).
On those servers we have regulary a hight cpu usage for the management agent service (process fsma32.exe use totaly 1 core). In those case, we need to restart the service to find back a normal utilisation.
There are no messages in logs folder or in the event viewer.
Did someone else had this problem and find a solution for it ?
I can recommend you to try SS 9.20, which contains newer version of FSMA and/or contact support for instructions how to collect FSMA debug logs (you'll need special debug versions of binaries for that).
Without logs it's hard to say what could be the reason.
I Guess you are using provisioning...
please make sure that the master image for the farm has a F-Secure that is fully updated and all signatures have been taken into use before you freeze the master-image!
Do not forget to set the update randomization for the virtual machines to e.g. 600 to avoid a virus storm on the hypervisor.