Scheduled Scan - Policy manager Issue
I have the last few days been setting up and testing the F-secure policy manager since we are about to deploy F-secure to our systems.
I have created a Scheduled task with a weekly quick scan (/t12:00 /rweekly /s5 | generic) and a monthly full scan. (/t14:00 /rmonthly /s1) - in the advanced mode.
The policy is showed fine under the Policy domain, and the one client im testing on. But under the status of the Client there scheduled task isn't there. On the laptop with the software installed there isn't any scheduled task either, (have looked in the windows task manager as well.)
Any one there have a ide how to fix this?
F-Secure is using the systrem scheduler. Is that active?
Could you create a task in Windows itself?
Does it work with a XP-Client in the same domain?
I found this topic - I have the same problem - policy is distributed and applied to clients, but the scheduler scan - not. Missing in the status tab. FS AV 9.50 (FSCS 11), Policy manager 11. I can create schedule task manually in client security settings. Is there a solution?
Thanks for the answer Ben,
Your questions pointed me to see that actually the task appears in client's Task scheduler, but does not run. In the history there are only "Task registration updated" every day. The parameter is /ti15 /rmonthly - so it try to run at 0:00 h, when most of PC's are off. But those that are online doesn't start too. Which log could I check? OS-es are Windows XP sp3, some Vista sp2 and mostly Windows 7 SP1 32 and 64. PMServer is installed on MS Server 2003 sp2 std.
Thank you for your feedback. The parameters mentioned mean that the task should be performed if the machines are on, with no activity, after midnight on the first day of each month.
Can you confirm that these are the only parameters in the tasks?
Also are they all matching at one given moment?
In order to troubleshoot thoroughly, you might want to check windows specific settings for this task.
Also you could try to remove the idle time parameter from the task on a test group to see if the task runs better.
Finally you could to contact our support to help you troubleshoot the issue further.6 1Like
- Yes, those are the parameters:
month full /ti15 /rmonthly Scan Local Drives
- They have to start as you mentioned (with random delay, as I read)
So I will check what hapens in windows environment and may change the way the task triggers. Will post the results.
Thank You very much for the advices!