Base Policy File in F-Secure Management Server is invalid

Hi
I have a client that appers strange. When it´s in the network connected to the FSPM server it looks ok. It download updates as it sholud and doesn´t create anny alarms. But when it´s disconnected from office network and connected to a "home wireless" network the user keeps getting a F-secure message popup.
"Base Policy File in F-Secure Management Server is valid. This can happen if someone changed the file manually. Contact your system administrator if problems persist.".
I have done a reinstallation of the client software, didn´t help. She still gets the same message when she connects to that network.
Anny ideas?
Regards \Christian
Comments
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Hi ChristianG,
Please take an FSDIAG from the problematic computer and submit a request to our support:
Creating an FSDIAG file:
http://www.f-secure.com/en/web/business_global/support/contact/fsdiag
Contacting support:
http://www.f-secure.com/en/web/business_global/support/contact/request0 Like -
I have just got this problem earlier last week. This is what I am going to do. Thanks for the exact procedure.
0 Like -
Hi jonex23,
We probably will need some log files to investigate your problem, so please take FSDIAG from the problematic computer and submit a request to our support:
Creating an FSDIAG file:
http://www.f-secure.com/en/web/business_global/support/contact/fsdiag
Contacting support:
http://www.f-secure.com/en/web/business_global/support/contact/request0 Like