F-Secure 15.3 Client problem with installer package

MikeSec Posts: 1 New Member


I ahve a problem on the fresh Windows 10 installation - with install 15.30 package from Policy Manager. I have done installation from this package for few computers without any problem and on this one machine I have a screen after start installation:

There is a problem with this Winodws Installer package. A program run as part of the setup did not finish as expected. Contact your support tersonnel or package vendor.

I admint that I add a new .JAR file from official website, try to export a new one installation package. I try to change a file localization from Desktop to C:/ disk. I try to run Unistaller Tool before installation and any of these point dont resolve this problem. I have collect a LOG files if there cant be any clue.

Have You saw problem like this before? Can anyone can pull some tips for this case? All Windows updates are done.


  • Firmy
    Firmy Posts: 648 Community Manager

    Hello @MikeSec

    Welcome to the F-Secure Community. Thank you for your post.

    Our corporate products have moved to the WithSecure. You may make a new post in the WithSecure Community, and they will be able to help you https://community.withsecure.com/

    Kindly let me know if you require further assistance.

    Thank you and have a good day.