Chrome Extension

Gerro
Gerro Posts: 3 New Member

Each time I try to authorise F-Secure Chrome Extension it reports " Passport App is not running" But it is. Can you say what is going wrong please.

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  • Gerro
    Gerro Posts: 3 New Member

    Extension will not accept authorisation code from PWM app. Replies "Password manager app is not running"

  • edonistar
    edonistar Posts: 8 Explorer
    edited December 2022

    In my experience, F-Secure Key is increasingly no longer maintained for the benefit of ID Protection.

    In the context of ID Protection, "Password manager app is not running" issue is solved by this way.

    Run "F-Secure Safe", then (in french version)

    "Navigation sécurisée et protection bancaire"

    "Paramètres"

    "Navigation sécurisée"

    in "Extensions de navigateur"

    "ouvrir les extensions Chrome"

    "Add" in "Browsing Protection for F-Secure"

  • edonistar
    edonistar Posts: 8 Explorer

    6 months ago I encountered this issue with Firefox.

    Thanks with F-Secure support's assistance, the status was "waiting for developer's correction".

    2 months later, a new version of Firefox extension solve the problem.

  • Gerro
    Gerro Posts: 3 New Member

    So it seems the problem is with Chrome, not Password Manager. I'll await Chrome new version in hope of resolving problem. Thank you.

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