Client Security virus definition outdated

Sashell
Sashell Posts: 1 New Member
edited October 6 in Business Security

Hi,


On my computer I've got an old Client Security product (installed in 2014) that I never changed because it was working well and updating.


But now, after being absent for a while, it tells me that I need to update my definitions, but when I go to "check for updates", it tells me that my product is up to date. I've got this for a week or so.

I've tried the reset tool from your guide but it gets an error, I guess it doesn't work on client security.

I don't want to uninstall it because I don't have any license key with me anymore, and I don't know if reinstalling it will keep my current license...

Can you help in any way ?

Thanks, Here are some screenshots and a fsdiag file.


Edit: PII removed

Accepted Answer